RETURNS

  • We are happy to offer free US returns and exchanges for packages received back within 30 days of the purchase date. After 30 days have passed, our policy is to extend store credit for the amount of your purchase. 
  • International returns can be sent to the address below at the cost of the sender.
  • Item must be unused and in the same condition (including original packaging) that you received it. 
  • Vintage items, tights, lingerie, mystery packages and other final sale items are not eligible for refund or exchange.
  • Items purchased at more than 50% off are final sale. 

Request a free US return label by emailing us at info@helloholiday.com, which will be valid for one week. Once your return is received in acceptable condition, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 days. Shipping costs are non-refundable. If you are shipping an item over $75, we suggest using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FREE EXCHANGES

For a free US return label to exchange your purchase, please contact us at info@helloholiday.com. We will e-mail you a free return label valid for one week and process your exchange as soon as we receive your shipment.

Hello Holiday
Returns and Exchanges
5008 Underwood Avenue
Omaha, NE 68132
USA