Shipping & Returns

Local Pickup

If you would prefer to pick up your online order in our showroom at 5008 Underwood Avenue in Omaha, please leave a note at checkout and we will refund the shipping cost to you. 

Within the United States 

All orders under $100 ship for $6 within the United States. Orders over $100 ship free. Most orders will arrive between 5-10 business days. We ship on weekdays. We cannot be responsible for the security of packages once they are shipped, so please specify a secure shipping location.

International Shipments

Orders outside of the US ship for a $20 flat fee, but may be subject to additional taxes & duties according to the policies of your country. Most orders will arrive between 7-14 business days. We cannot be responsible for the security of packages once they are shipped, so please specify a secure shipping location.

Returns

  • Click here to begin a free return.
  • We will accept your return if postmarked within 14 days of the original purchase. Items received after that period are only eligible for store credit or exchange.
  • Items returned must be unworn and in perfect condition with original packaging and tags still attached. 
  • We cannot accept returns for hats, bags, jewelry, hair accessories, pins, patches, sunglasses, hosiery, lingerie, skincare/beauty products, stationery, candles, and mystery packages. 
  • Items purchased at 50% off or more are final sale.
  • Items are no longer eligible for return after 90 days.
Click here to request a free return label. Labels are valid for one week. Once your return is received in perfect condition, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 days. Shipping costs are non-refundable. If you are returning an item over $75, we suggest using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Hello Holiday Returns

5008 Underwood Avenue

Omaha, NE 68132 USA